Predictive dialing can be an asset for a call center and call center agents. We cover the definitions and key components. A predictive dialer empowers call centers to ensure their agents are effective ...

(MENAFN- Market Press Release) February 1, 2022 11:50 am - India-headquartered leading Unified Communications software maker, HoduSoft today announced remote call dialing features in its outbound call ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Whether you’re launching a new business or trying to ...

Predictive dialing software has found growing acceptance among large numbers of call centers that can't afford the more traditional proprietary hardware dialing systems. Many of these software dialers ...

Today, ART Advanced Recognition Technologies, Inc. announced the launch of smARTspeak XG™ - the first speaker independent name dialing solution to be embedded in wireless mobile devices. The ...

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...

Historically, call center managers struggled to identify for the best time to initiate a new dialing attempt while an agent was still occupied such that the next successful connection came as close as ...

(CN) - A debt-collection company must go to trial for using an autodialing system to call and text frustrated consumers, a federal judge ruled. Consumer Portfolio Services, a subprime auto-finance ...

Love it or loathe it, telemarketing is here to stay. No matter how many marketing tactics are created every year, good old cold calls still work well and produce results. You may feel like a small ...