In a world where written communication is a key part of everyday life, it is important to understand how your communication style may come across. All too often, people use emojis and extra ...

I was scanning the first draft of an all-staff office memo I had written the other day, trying to strike the just-right balance between exuberance and self-dignity. I reserved the most scrutiny for my ...

This entertaining debut by Standing on Points podcaster Hazrat “reclaim[s] the exclamation mark from its much maligned and misunderstood place at the bottom of the punctuation hierarchy.” She ...