Pete Sager had anything but a normal check-in when he arrived at a La Quinta hotel in Florida last month. Instead of staff greeting him from behind the front desk, a single candle burned on the empty ...

PROVIDENCE, R.I. (WPRI) — Financial experts are sounding the alarm over a so-called “front desk scam” in which callers try to trick hotel guests into divulging their credit card information over the ...

Your dental practice's front desk team serves as the cornerstone of patient satisfaction and practice success. These essential team members shape first impressions, manage daily operations, and create ...