Using open-source frameworks, analysts can create customized dashboards that strengthen business reporting for real-time data. Funny how time flies for technological choices. Back in 2015 I wrote ...

At the height of the COVID-19 pandemic, when most companies shifted the majority of their contact center employees to work-from-home agents, dashboards and notifications for managing contact center ...

Although network monitoring is an unenviable task, it must be done to sustain your network’s health. But what if you had a real-time report containing only key metrics, revealing how your network is ...

Why wait for disaster? Real-time dashboards can turn failing IT projects around in just 90 days — if you act fast and embrace the data. Nearly 45% of digital projects encounter challenges that can ...