AI is capable of far more work than companies currently use it for. The growing AI adoption gap shows why organizational change will determine the pace of workplace AI.

AI does not just automate tasks. It reshapes autonomy, skill use, feedback and identity at work, changing how employees experience meaning and long term engagement.

Built in collaboration with Anthropic, Microsoft's new tool can create spreadsheets, run reports and do research autonomously.

Every week brings fresh claims about AI transforming the workplace. A CEO declares a revolution. A think piece predicts millions of jobs vanishing overnight. The noise is relentless. But strip away ...

This article is part of the "How AI is Changing Talent" series, which explores how AI is reshaping hiring, development, and retention. Twelve months ago, Jacqui Canney was ServiceNow's chief people ...

Today, 52% of Americans are more concerned than excited about AI in daily life, compared with just 10% who say they are more excited than concerned.

The Reddit-like platform has gone viral for showing how AI agents interact, coordinate, and sometimes spiral when left ...

American workers adopted artificial intelligence into their work lives at a remarkable pace over the past few years, according to a new poll. Some 12% of employed adults say they use AI daily in their ...

AI is the ability to train computers to observe the world around them, gather information from it, draw conclusions from that data, and then take some kind of action based on those actions. And ...

Step aside, LLMs. The next big step for AI is learning, reconstructing and simulating the dynamics of the real world. Barbara is a tech writer specializing in AI and emerging technologies. With a ...

AI has quickly become a powerful — and complicated — force in today’s shaky job market, with both clear benefits and real downsides. Let’s start with the bad. People have lost their jobs because of AI ...

More than two-thirds of organizations use AI across multiple business functions, signaling a move towards integrated AI workflows. The key to unlocking AI’s potential lies in shifting from treating it ...