ITIL accreditation and examination body APM Group, has unveiled its new qualification scheme for version 3 of the popular IT service best practice guidelines at a launch event in Central London. Under ...
* Evolving to continual improvement versus major releases. This alludes to the fact that ITIL 4 will include other best practices like lean, agile and DevOps, and consider the wider context of ITSM ...
“We are committed to minimizing any disruption to the many hundreds of clients who have purchased current and future ITIL ® certification courses,” says Ratcliffe. “We have contingency plans in place ...
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