John Hays, the founder of holiday firm Hays Travel, has died. The company said in a statement: "It is with the deepest sadness and regret that we have to announce that John Hays, the founder and ...

First direct topped the list with a score of 87, followed by John Lewis with 86.4 and Hays with 86.2. The top 10 also ...

By Cllr Peter Hollick, Past Dunstable Town Mayor.

Banks, retailers and travel companies top the list for highest customer satisfaction levels, according to a new survey.