DPA International on MSN

You may have more refund rights if your flight is cancelled

In good news for passengers who book their flights through online travel platforms rather than directly with airlines, a ...
This is Money

I paid Opodo for refundable flights, so where's my refund - and have I paid for a 'membership'? CRANE ON THE CASE

In September, I booked return flights for me and my wife from London to Hamburg, travelling in October. We used the travel agent website Opodo. We're in our 90s and opted in to a guarantee offered by ...
DPA International on MSN

EU top court expands passenger refund rights for flight cancellations

Airlines must reimburse travellers for commissions paid to agents when flights are cancelled, even if the carrier did not ...
Daily Mail

Ryanair's war with online travel agents continues: Carrier accuses On The Beach of overcharging for flight changes by 117% and eSky of demanding 33 euros to cancel flights ...

The budget airline is embroiled in a long-running dispute with online travel agents (OTAs), not only complaining that they charge customers too much for Ryanair flights but that they have been selling ...
The Daily Telegraph

‘I had to speak to 14 agents in foreign call centres to change my flight booking’

The itinerary cost £1,260. Shortly afterwards I realised I needed to change the outbound flights due to work commitments. This led me on a saga of incomprehensible interactions with Opodo, during ...
The Mirror

Brits warned booking flights indirectly could end up costing them more

Booking flights through online travel agents can end up costing customers hundreds of pounds more, new research suggests. Which? carried out 28 spot price checks, comparing the amount travellers would ...