The MarketWatch News Department was not involved in the creation of this content. This notable purchase provides a structured framework to evaluate AI readiness, identify automation gaps and align use ...

‘ChatGPT came into the market two years ago, and for the first 12 months, it was a tool that couldn't be used particularly effectively. So the industry is only nine to 12 months into being able to use ...

A closer look at the AI-powered voice tool bringing speed, equity, and real-world usability to the enterprise. Accessibility in enterprise software has often been treated as a back-end requirement, ...

ServiceNow's Now Assist, the GenAI solution launched in September 2023, has secured 44 clients (each >$1M) during Q3 2024, demonstrating tangible monetization opportunities in its AI. Strong ...

With a Galileo license ServiceNow's 2,000+ customer base will have access to Galileo ® through integration with Now Assist First-ever integration of the core Galileo corpus into Now Assist enables ...

A new exploit in ServiceNow’s Now Assist platform can allow malicious actors to manipulate its AI agents into performing unauthorized actions, as detailed by SaaS security firm AppOmni. Default ...

ServiceNow's superior revenue and AI momentum, especially with Now Assist, position it for stronger long-term growth than Salesforce. Despite Salesforce's higher margins, its revenue growth and AI ...

This notable purchase provides a structured framework to evaluate AI readiness, identify automation gaps and align use cases with real business outcomes. As organizations increasingly adopt agentic AI ...