DALLAS & TEL AVIV, Israel--(BUSINESS WIRE)--MCE Systems Ltd. unveiled a transformative enhancement to AI-powered chatbot technology used for telco customer service. This new integration to the MCE ...
Built on the Now Platform, Now Assist for Telecommunications Service Management leverages NVIDIA AI to help boost agent productivity, speed time to resolution, and enhance time to value. The first ...
AI and other innovations are paving the way for intent-based service management. Not to alarm you, but traditional telecom business models are going the way of the dodo bird—and that’s a good thing.
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