In recent years, what sets companies apart isn't just price or product quality—it's customer experience. Without an effective one, companies everywhere stand to alienate their key customer bases and ...
LONDON--(BUSINESS WIRE)--Quantzig’s innovative customer lifetime value modeling combined with advanced analytics solutions helped a global telecom company to reduce their customer attrition rates .
LONDON--(BUSINESS WIRE)--Quantzig, a global data analytics and advisory firm, that delivers actionable analytics solutions to resolve complex business problems announces the completion of their recent ...
Paris, March 3, 2025 – The first edition of the Capgemini Research Institute’s new annual study ‘The B2B pulse: Top six expectations of telecoms’ business customers’, published today, reveals a ...
Telecom providers need to stop guessing at what they think their customers need and start asking them directly. In a 1976 Saturday Night Live skit, Lily Tomlin played a phone operator who said: “We ...
The telecommunications industry is characterized by an extraordinary openness to innovation. Each new technological solution is an opportunity to offer customers new functionalities. Currently, one of ...
When you use your mobile phone, the Internet at your house or anywhere at your business, your work, or consume music, video, image, and text content,you're interacting with telecommunication systems.
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