As cable and telephone companies begin offering Net telephony services to consumers in earnest, complications on the back end threaten to crimp cost savings for providers and ultimately dampen ...

IP telephony is a next-generation technology that is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP telephony ...

When a company finally comes to terms that its voice and data convergence is severely lacking, it becomes essential to establish criteria to launch a consistent, yet potentially tricky, foundation.

Now that all of your communication methods can be combined, or unified into a single system that is interoperable with other systems, what happens next? Today, the shift is from simply using IP based ...

While choosing VoIP over landline phones is generally an easy decision for most companies, there are a few situations where your business may want to go with a landline or hybrid VoIP system. For a ...

At the moment, small- and medium-sized businesses (SMBs) have perhaps the most to gain from the explosion of new VOIP services. In one move, businesses can outsource their communications, doing away ...

VoIP and unified communications applications have caused performance issues with other applications as companies continue to converge communications applications onto their IP networks, according to a ...

As someone who spends a considerable amount of time each week collaborating and engaging with people from across the entire world, I have grown to tremendously appreciate the incredible power of ...

As cable and telephone companies begin offering Net telephony services to consumers in earnest, complications on the back end threaten to crimp cost savings for providers and ultimately dampen ...